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Certificate courseCareer skillsBeginner
Professional Communication at Work
The communication skills every employer expects from day one: clear emails and messages, status updates managers trust, effective meetings and presentations, feedback, and handling difficult conversations professionally.
About 1 h of reading, plus practice5 modules · 25 quiz questions · final exam
Skills you'll learn
What you'll be able to do
- Write clear, concise emails and chat messages that get responses
- Give status updates and escalate problems in a way managers trust
- Run and participate in productive meetings
- Structure and deliver presentations with confidence
- Give and receive feedback and handle difficult conversations professionally
Syllabus
- 1
Clear business writing
4 min5-question quiz- Know your reader and your purpose
- Put the point first
- Be concise and specific
- Make it scannable
- Tone: professional, warm, direct
- Indian workplace notes
- Accuracy and proofreading
- Documents
- Summary
- 2
Email and workplace messaging
5 min5-question quiz- Choosing the channel
- Writing emails that get responses
- Chat etiquette
- Response times and availability
- Requests and follow-ups
- Confidentiality and security
- Summary
- 3
Updates, escalation and stakeholder communication
5 min5-question quiz- Status updates that managers trust
- Escalating problems
- Managing expectations
- Managing up
- Communicating across functions and seniority
- Writing a good summary or decision record
- Summary
- 4
Meetings and presentations
5 min5-question quiz- Should this be a meeting?
- Running a good meeting
- Being a good participant
- Virtual and hybrid meetings
- Structuring a presentation
- Slides that help, not hurt
- Delivering with confidence
- Handling questions
- Summary
- 5
Feedback, collaboration and difficult conversations
6 min5-question quiz- Receiving feedback
- Giving feedback
- Collaboration and working styles
- Handling disagreement
- Difficult conversations
- Asking for help
- Professional reputation and integrity
- Summary
- ★Final exam & certificate15 questions · 30 minutes · 70% to pass · 3 tries
Your certificate
HireSol certified in Professional Communication at Work
Signed by HireSol and verifiable online with its own ID. Download it as a PDF, add it to LinkedIn in one click, and it shows on your HireSol profile to companies.
Questions
- Who is this course for?
- College students, freshers and anyone switching careers who wants a job-ready grounding in Professional Communication at Work. It's a beginner course; every module explains the ideas with worked examples from real jobs.
- Is the course online and self-paced?
- Yes. It's fully online: about 1 hours of reading across 5 modules, on your phone or laptop, whenever it suits you.
- How do I get the certificate?
- Pass the quiz at the end of each module (70% or more), then the final exam: 15 questions drawn from a larger pool, 30 minutes, 70% to pass, 3 tries. Your certificate is issued the moment you pass.
- Can recruiters check that my certificate is real?
- Yes. Every certificate has its own page on hiresol.cloud with an ID and a digital signature from HireSol, so anyone can verify your name, the course, your score and the date.
- What happens if I fail the final exam?
- You have 3 tries, with new questions each time. If all 3 miss the mark, the course locks and you can unlock it again to start over.